Privacy Policy
At www.shipmyplants.com, we respect your privacy and make safeguarding your personal information a top priority. The information that we collect is specifically designed to provide the best possible service while respecting the confidentiality of information we are entrusted with. This Privacy Policy outlines the types of personal information we may receive or collect when you use our services, as well as some of the methods we use to protect your personal information.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in www.shipmyplants.com. This policy is not applicable to any information collected offline or via channels other than this website.
1. Collection of Personal Information
We collect personal information in order to establish your account, to handle billing and to better understand your specific needs in serving you. Personal information is information about you that is personally identifiable, such as your name, address, email address, credit card number or phone number. Also, any information about yourself that you include when filling in any text box is personal information. Shipmyplants.com may use cookies and other technologies to enhance your online experience with our site and services. A “cookie” is a small file containing a string of characters that uniquely identifies your browser. While most browsers accept cookies by default, you can manually set your browser to refuse all cookies, accept cookies from specific websites, or highlight when a cookie is sent to your browser. Our servers may also automatically record information when you visit our website, including the URL that directed you to our website, your IP address, browser type and the date and time of your visit.
2. How We Use Your Information
The information we collect is used to comprehensively understand your needs and interests, and permits us to deliver a more consistent and personalized experience on our site. For example, we may use your information to:
- assist you in completing a transaction or order;
- communicate with you about products and services; • provide service and support;
- update you on new services and benefits;
- provide personalized promotional offers;
- select content to be communicated to you; and
- contact you for market research regarding www.shipmyplants.com products or services.
Your information may be aggregated with other clients' information on a purely non-identifiable basis to discern how the products and services available at www.shipmyplants.com may be optimized to the maximum utility.
Credit card information is used solely for payment processing and fraud prevention efforts. Credit card information, and other sensitive personal information required to process a credit decision, is not used for any other purposes by us, our financial services providers, sellers, vendors, or affiliates, and will not be retained any longer than necessary to provide your services, unless you request that we retain your credit card information to streamline your future transactions.
www.shipmyplants.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. www.shipmyplants.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
3. Policy on Sharing Your Information
Shipmyplants.com will not sell, rent or lease your personal information to others who are not affiliated with us. We may share personal information with companies working on our behalf and affiliated business entities for the purposes detailed above. In any such cases, however, we require that the companies or entities adhere to privacy standards and policies that are substantially similar to, or at least as restrictive as, the effective privacy policies of www.shipmyplants.com in place.
Circumstances may arise, whether for strategic or other business reasons, in which www.shipmyplants.com decides to sell, buy, merge or otherwise reorganize businesses in various countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or, conversely, the receipt of such personal information from sellers. It is our established practice to seek appropriate protection for all personal information in advance of any such transaction.
We may have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process or legitimate governmental request, (b) detect, prevent, or otherwise address suspected fraud, security or technical issues, (c) enforce any applicable Terms of Service, including investigation of potential violations thereof, or (d) protect against imminent harm to the rights, property or safety of www.shipmyplants.com its customers or the general public as required or permitted by law.
4. Sites Covered by this Privacy Policy
Shipmyplants.com may from time-to-time link to third-party websites for your convenience and to provide easy access to additional useful information. Please note that www.shipmyplants.com neither controls such third-party websites nor their privacy practices, which may differ from our practices and policies. Any personal data you choose to provide to or that is collected by such third parties and third-party websites is not in any way covered by our Privacy Policy. We recommend that you read over such website's privacy policy before providing any personal information. A link to another website from www.shipmyplants.com does not constitute an endorsement or representation about the value, quality or usefulness of anything found on that third-party website.
5. Access to and Accuracy of Your Information
Shipmyplants.com strives to keep your personal information accurate and up-to-date. To this end, we utilize various technology and processes as part of our overall data accuracy initiative that provides you reasonable channels to access your personal information. It is encourage to take advantage of such personal access to ensure your information is accurate and up-to-date. To safeguard your privacy and security, we will verify your identity through various means, such as by requiring a password and user ID, before granting access to your data.
6. Keeping your Information Secure
Shipmyplants.com values your trust and takes seriously its charge of safeguarding your personal information. To prevent unauthorized access and disclosure, to maintain data accuracy, and to ensure the appropriate use of your information, we utilize industry standard physical, technical, and administrative procedures to safeguard any personal information we collect.
7. Changes to This Policy
In order to adapt and respond to the ever changing world of technology, we may amend our privacy policies and methodologies from time to time. All such future changes will be posted on our website at www.shipmyplants.com. You will not receive any prior or direct notice of any changes to our Privacy Policy.
8. Contacting Us
We value your opinions and suggestions. Please email us with any questions or concerns (at hello@shipmyplants.com), or alternately you can write to us at the following address:
Ship My Plants
10255 Wicker Avenue, Suite P
Saint John, IN 46373
9. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
*For California Residents: CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.